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Technologies

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Biometrics

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Speech recognition

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Speech Analytics

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Noise reduction

Is a safe and comfortable way to secure private data. This solution recognizes unique voice traits and allows for logging into an account through ones voice – without the need for inputting a password.

Thanks to this technology appliances around you are able to “understand” commands given with your voice. It also simplifies, among other things, the use of mobile applications and contact with helplines.

Effectively analyzes audio recordings. Thanks to accurate reports from SpeechAnalitics, advisers and managers can raise the quality of client care while at the same time optimizing service costs.

This technology is based on an advanced statistical algorithm that processes the speech signal. It significantly improves the quality of recorded conversations, eliminating unwanted sounds and noise.

Products

Benefits

Faster and more effective client service

With one word clients can check the status of their bank account, ask about the remaining time on an insurance policy, or reserve a visit at the doctor.

Improved documentation

Text files can be quickly entered into database systems, without the need for writing them down, as well as passed on to the proper personnel.

Accurate analysis of sales conversations

Automatically generated reports collect data about previously chosen key words.

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